Operative Intelligence

Understanding key features of the Team Leader Dashboard

Team Leader Dashboard for Agent Coaching

Quick Overview of Team Lead and Agent Dashboards

A step-by-step guide to leveraging OI for targeted agent coaching, including a training video.

Maximize agent success using OI over the next four weeks.

Get up to speed on using OI and support materials to coach your agents.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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